Privacy Policy

Effective Date:  January 14, 2026

At HiBest, accessible from Info@hibest-sa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HiBest and how we use it.

1. Who We Are

Our website address is: https://go.hibest-sa.com. We are committed to protecting your personal data and your right to privacy.

2. Information We Collect

Service Inquiries and Lead Forms

When you reach out to us for service inquiries via our website forms, we collect personal information including your name, phone number, and email address. This data is used exclusively to respond to your requests and provide the services you have inquired about.

Customer Interaction Tracking

To improve our customer service and streamline communication, we track user interactions with our contact buttons, specifically clicks to WhatsApp and email links. This helps us understand how our clients prefer to communicate and allows us to optimize our response times.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 
 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the site.

 

3. Cookies

To enhance your experience, we use cookies for the following purposes:

Marketing and Analytics: We utilize Google Tag Manager and Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. These tools help us understand how visitors interact with our site after viewing an ad, allowing us to provide more relevant content and improve our marketing efficiency.

  • Comments: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies last for one year.

  • Login Sessions: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Authentication: When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

  • Content Editing: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

     

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

5. Data Sharing

We do not sell your personal data. Your data is shared only in the following circumstances:

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

6. Data Retention

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically.

  • User Profiles: For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (with the exception of their username). Website administrators can also see and edit that information.

7. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request:

  • Data Export: To receive an exported file of the personal data we hold about you.

  • Data Erasure: That we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Contact Us

 
 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through Info@hibest-sa.com

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